Mobile App Migration
UPDATE - New App Live on 3/23/2022
Available for download now in your app store:
Please note, the previous app version will no longer be available after end of business on 3/23/2022. Users must download the new app to access their MOVFCU account via mobile.
We are excited to announce we have launched the MOVFCU App to give our mobile users a more modern design and experience, including several new features.
Yes! An updated user interface and user experience with a new look and feel. New Features include:
- Enhanced Mobile Deposit options
- eNotice & eStatement access
- Message Chat Center
- Credit Card Access
- and more!
Ultimately, you can expect the same user-friendly service you’d find on online home banking. Whether checking from desktop or mobile, you’ll find a consistent look and feel between the two.
How does this impact my current mobile app access?
After the migration on 3/23/2022, our original app will no longer be accessible to exisiting users.
Current MOVFCU Mobile App users must download the new version of the Missouri Valley FCU app in their respective playstore.
Search: "MOVFCU" and look for our blue logo.
Additionally, all exisiting mobile app users, including those using biometric features such as fingerprint or facial recognition will need to log in to the app for the first time after download using both their username and password. Security questions may need to be answered.
Home Banking users will not be affected by this update.
Q: How does this impact my current mobile app access?
A. After the migration, the current app version will no longer be accessible.
Current MOVFCU Mobile App users will need to search for and download the new Missouri Valley Federal Credit Union (MOVFCU) app in their respective playstore and login for the first time using their exisiting online banking credentials.
Disclosures will be provided, and Terms & Conditions will need to be accepted
*Exisiting users will not need to re-register for mobile app access. Simply login using exisiting credentials. If you need assistance with your username and/or password, please access our 24/7 self help options or give us a call or text at 636-978-8800 during business hours to connect with a team member.
Q: Why are we migrating to NSMobile Banking?
A: Can you believe it has been over 6 years since we launched our mobile app? While we have had several updates over the years, we felt it was time for a change.
Wanting to stay on the cutting edge of online experience, we collaborated with our current Home Banking provider to bring a more streamlined experience. The new mobile app will in many ways mirror our Home Banking solution, giving members a unified experience no matter how they access their accounts digitally.
Our goal was to design a modern, clean, and easy to use mobile banking application! Good news, we did just that. We hope you love it!
Q: What changes are included within the new version?
A: While many changes are cosmetic, we are also bringing several new features that were previously not accessible in our Mobile App.
These enhancements include:
- Messaging Center
- Account Notices
- Credit Card Access
- Enhanced Mobile Deposit & Bill Pay features
Additionally, more on-the-go member features, such as:
- Account Preferences
- Account Updates
- Member Alerts
Q: Do I need to do anything to get the new version?
A: The only thing existing users need to do is download the new Mobile App in their respective store and login with exisiting credentials on or after 3/23/2022.
Q: Will my settings and configurations be modified when we migrate to the new version?
A: All credit union account settings will remain, however, users will need to modify any security settings and biometrics previously stored in the app, such as face recognition or fingerprint authorization for quick login access.
*Face recognition may not be available until our next upgrade for some users.
Q: Is the online banking design changing too?
A: At this time, only the mobile banking app will change.
Functionality concerns or additional questions?
We're always just a call or text away!* Let's connect during business hours by calling: 636.978.8800
*Messaging and data rates may apply when sending SMS text messages to Missouri Valley FCU.